← Back to homeMSP Reviews & Reputation

The reviews you've earned, actually written.

Review requests triggered by real completed work, Google Business Profile monitoring, and drafted responses — $179/mo, published like everything else we sell.

You own all assetsUS · CA · UK · EU · AUFully managed · we run it

The promise

A profile that keeps up with your work — requests, monitoring, and responses run for you.

$179/mo

Requests · monitoring · drafted responses

1tap

From completed job to Google review

0fake reviews

Real clients, real work — always

Why MSP review profiles stall

Great work, silent profile — and only the angry ones write.

→Happy clients close the ticket and move on; upset ones head straight to Google.
→Asking for reviews by hand is awkward, so it happens twice a year.
→A stale profile reads as a stale business to a buyer comparing three MSPs.
→Negative reviews sit unanswered for weeks — and everyone shopping sees that.
→Whoever answers reviews does it off the cuff, in five different voices.

How we run it

Four steps. Same engine, this motion.

Requests fire on real work

When a job completes, the request goes out — reaching your client at the moment you've just helped them.

Happy clients land on Google

The path to leaving a review is one tap, straight to your Google Business Profile.

Every review is monitored

New reviews — good or bad — surface immediately instead of being discovered weeks later.

Responses arrive drafted

A response is drafted in your voice for your approval. You stay in control; nothing posts without you.

What's in the line

Work-triggered

Requests fire on completed jobs

GBP-first

Reviews land where buyers look

Monitored

Every review surfaces immediately

Drafted replies

Your voice, your approval

Compliance-clean

Real clients, real work only

Feeds Local SEO

Same profile our SEO line optimizes

What's included

Six deliverables, always on.

Triggered requests

Connected to your ticketing system — AI spots the happy outcomes and requests reviews from exactly those clients, throttled, by email and SMS.

Monitoring

Google, Facebook, Yelp — alerted on every new review.

Drafted responses

An on-brand reply drafted for every review; negatives always wait for your approval.

Unhappy-signal routing

Problems surface to you privately before they become public reviews — everyone still gets the review link, no gating.

Reputation report

Velocity, rating trend, and how you compare in your metro.

Review schema

Your ratings marked up on your site, feeding your AI visibility.

Pricing

One line. Or the whole stack.

Reviews & Reputation is $179/mo — or bundled with website, local SEO, and AI visibility in Web Presence at $999/mo. Every price is published.

Questions

Common asks for this motion.

What does MSP reputation management cost?

$179/mo, published like every price on this site. That covers review requests triggered by real completed work, Google Business Profile review monitoring, and drafted responses ready for your approval.

How do review requests get triggered?

By real completed work — the request fires when a job actually closes in your workflow, so it reaches a client at the moment you've just helped them. No blast campaigns, no awkward asks.

Do you post fake or purchased reviews?

Never. Requests go only to your real clients after real work. The goal is that the reviews you've already earned actually get written.

What happens when a negative review lands?

Monitoring catches it and a drafted response is prepared for you — you approve the wording before anything is posted. You're never surprised by your own profile.

Does this work with the rest of the stack?

It's one line of eight. Reviews feed the same Google Business Profile our Local SEO line optimizes — and it's bundled into the Web Presence package alongside website, SEO, and AI visibility.

Ready to put this motion on autopilot?

20-minute call. No pitch. We'll confirm whether this fits your specific MSP and recommend the right fit.